On Arrival

• Please arrive 5 minutes early for your appointment to check in at reception

• You will be required to complete a Health Form at reception. This information will help the practitioner tailor your Thai massage to your specific needs (e.g., addressing any pain or discomfort)

• If you don’t have specific concerns and simply wish to enjoy a full-body massage, that’s perfectly fine too!

• A clean set of clothes will be provided for you to change into before your session.

Late Arrival

• If you arrive late, your appointment may be shortened to respect the time reserved for other clients.

• Please note that the full rate of your booking will still apply to honour the practitioner’s time and maintain fairness for all clients.

Cancellation

• To cancel your appointment, please notify us at least 24 hours in advance of your scheduled time.

Other

• Walk-ins are welcome based on availability. However, we recommend booking in advance through our Contact Us form, by phone, or directly via our booking page to secure your preferred time.

Questions?

For more information, visit our FAQ page. If your question isn’t answered there, feel free to contact us at (647) 824-5646 or use the Contact Us form. We’re happy to assist you!